How global business should be managed? Lao Tzu in his book Tao te ching, chapter 60, said “Rule a big country as you would fry a small fish…”.
When a small fish is fried then a little less heat and part of it will remain unfird, a little more heat and it is burned. What is true about ruling a big country is true for a big multinational company too. It is true for a human being as well.
Before describing or commenting on this line Osho described at length that life is about discovering or developing a rythem from all the available opposite notes in life. Everyone is bestowed with anger and love, hate and compassion, sex and celibacy, truth and lie, voilence and non voilence, yin and yang.
A good ruler does not discard the bad against the good, but synthesizes them, by removing the tension between them, into a rythem. It is not about suppressing one against the other but a balance, like a poet creates in his poetry from normal looking words.
Now a days all internet based global companies are focussing on customer satisfaction. I think this is the reason. Amazon is even utilising expertise of a costomer for its benefit by asking them to answer the question raised by another customer!
Who knows that even an unsatisfied customer with recent purchase can answer positively about a product he has purchased earlier. This is creating a rythem from available notes/tones that is opposite in nature.
when such situation can be attained in day to day life, then Lao Tzu says is good for your soul and Osho described it at length.
Ref:Osho Upanishad Vol 5, talk no.100.mp3 in Hindi. Lao Tzu’s book chapter 60.